Articles from Pega

Organizations delivering agentic artificial intelligence (AI) successfully do so by rethinking existing processes to support a culture of collaboration and innovation that maximizes project benefits, according to new research from Pegasystems Inc. (NASDAQ: PEGA), the enterprise AI software company for mission-critical work. The study, conducted with research firm Savanta, was unveiled at PegaWorld®, the company’s annual conference in Las Vegas. It identified more than 500 business and IT decision makers across enterprises worldwide who have already implemented agentic AI projects and surveyed them on the secrets behind their success.